Freedom24 review – in-depth insights into cost structure, tools and assets

In this Freedom24 review, we will explore how the broker operates, the choices it provides for investing in financial markets and its cost structure. Additionally, we’ll look into other investment products available and consider user feedback, along with our own evaluation of the platform.

Freedom24 review: what is it and how does it work?

Freedom24 is a broker belonging to the Freedom Finance group, which is part of Freedom Holding Corp (FRHC), the only stockbroker based in Europe that is listed on the Nasdaq stock exchange and has a market capitalisation of $5.72 billion.

Main features of Freedom24

Here is a short summary of the main features of Freedom24, which will be discussed in detail in the following sections:

  • 🏆 Regulation: CySEC (not FCA registered)
  • 💼 Financial Assets: Stocks and ETFs, stock options
  • 🌐 Markets: Global broker (USA, Europe, and Asia)
  • 💻 Account Types: 2 (Normal and White Label)
  • 💲 Commissions: $/€0 (for 30 days, then variable based on account type)
  • 💰 Minimum Deposit: $/€0
  • 📈 Platform: Proprietary
  • 📧 Contact:
    • Email: info@freedomfinance.eu
    • Phone: +357 25 25 77 85
    • Live Chat

Is Freedom24 safe? | Regulation and guarantees

To begin, it’s essential, as always, to consider whether the broker is overseen by reputable regulatory authorities. And if so, which ones?

Freedom24 is a brokerage firm operating within the European Union and is subject to the corresponding rules and regulations in this jurisdiction. As a brokerage, Freedom24 is obligated to adhere to the guidelines set forth by CySEC (Cyprus) under registered license number 275/15

It’s important to note that it is regulated by CySEC, but not by the FCA, which implies a higher level of risk compared to UK-regulated brokers.

Is Freedom24 reliable? | Investor guarantee fund

Furthermore, similar to any other company headquartered in Cyprus, Freedom Finance Europe provides coverage to its investors, up to €20,000, in the event of bankruptcy. This safeguard is in line with the provisions of the Cypriot investor compensation fund.

However, it’s important to note that this guarantee may not be applicable to UK residents, as the UK is no longer part of the EU and Freedom24 is not regulated in the UK. So, while it offers a layer of security, its reliability might be subject to certain limitations for UK investors.

Freedom24 review: main financial assets

What can you invest in using Freedom24? Our main focus is on stock market opportunities, but we’ll also touch on other asset options.

Shares

Freedom24 offers you the chance to invest in the stock market through stocks. This broker presents a selection of over 40,000 stocks across major markets in the USA, Europe, and Asia.

This array covers a wide range of stocks, from influential tech giants that drive the SP500, to dynamic Asian companies, established dividend aristocrats, and promising local enterprises.

ETFs

The platform provides access to more than 1,500 ETFs from leading managers like iShares, Vanguard, and BlackRock.

Options

While not its primary focus, Freedom24 does permit investment in options on various financial assets. In fact, they offer up to 800,000 options on diverse assets such as stocks.

Freedom24 review: markets

With Freedom24, you gain access to major global markets, spanning from key European exchanges to Asian markets, and of course, the US market.

Types of Freedom24 accounts: retail and white label

The broker offers two account types to match your investor profile. It clearly distinguishes between retail investors and those seeking to manage significant assets through its White Label account (i.e., trading and investment businesses).

Retail account

Freedom24’s retail account caters to individual investors aiming for simple and secure access to financial markets. This account boasts a broad array of over 1,000,000 financial instruments for investment, including stocks, ETFs, and options. This variety allows investors to diversify portfolios and tap into different investment prospects.

Moreover, one of the standout features of Freedom24’s standard or retail account is its user-friendly trading platform. This platform offers real-time analysis tools and charts. Investors can track market movements, execute trades, and manage positions effectively.

The Freedom24 Retail Account also provides multilingual customer support. This eases communication and issue resolution. Investors also benefit from financial education resources like webinars and educational materials, enhancing their investment knowledge and skills.

Savings D-account

The Savings D-Account is an option to generate passive income on cash balances. There are two options to choose from:

Long-term savings plan

The long-term savings plan is designed for 3, 6, or 12 months. The interest generated is as follows:

  • 3.6% annually on EUR cash balances
  • 5.8% annually on USD cash balances

Daily savings D-account

This account allows you to get daily accruals on your cash balance:

  • 2.5% annual return for EUR cash balances.
  • 3% annual return for USD cash balances.


Notably, returns are calculated daily and can be withdrawn at any time. There’s no commitment to stay invested. Transferring funds from the D account to your retail or operational account is also free.

White label account

Freedom24’s White Label Account is tailored for companies or financial institutions aiming to provide investment services under their own brand. This account empowers such entities to leverage Freedom24’s expertise and technological infrastructure, creating a personalised and customised trading platform to match their specific requirements.

With this account, companies gain the opportunity to establish their own brokerage business without the need to develop a trading platform from scratch or invest heavily in technology and resources. Freedom24 handles the technical and operational aspects, enabling the company to concentrate on acquiring and retaining customers.

For further insights into this exclusive service, we recommend reaching out to them directly.

How to open a Freedom24 account in the UK in 5 steps?

Initiating an account with this broker is straightforward and entirely online. Here are the 5 steps to follow:

  1. Go to the Freedom Finance website and click to open a new account.
  2. Fill in your personal data and verify your identity.
  3. Read and agree with the terms and conditions.
  4. Verify your identity to activate your account.
  5. Deposit your funds and start trading.


This entire process usually takes no longer than 10 minutes.

Freedom24: cost structure

The fees and commissions associated with the broker differ based on the asset and the type of account (within the retail profile) you’ve chosen. Accounts with monthly maintenance typically offer more competitive fees for day-to-day operations.

Consequently, we encounter the following four fee categories:

All Inclusive in USD

The All inclusive in USD account type includes

  • Stocks: 0.5% of the transaction + $0.012/share + $1.2 per trade. This rate is applicable to any stock from the US, Europe, or Asia.
  • Options:
    • Per contract: $3
    • Per transaction: $10
  • Monthly fee: $0

Smart in EUR

In this EUR account, you don’t have a personal manager and investment offers, but the costs are lower.

  • Stocks: €0.02/stock + €2 per trade. This rate is applicable for any stock from the US, Europe, or Asia.
  • Options:
    • Per contract: $0.65
    • Per transaction: €0
  • Monthly fee: €0

Fix in EUR

This options allows you to enjoy lower rates for a fixed monthly fee:

  • Stocks: €/$0.012 per stock + €/$1.2 per trade. This rate is applicable for any stock from the US, Europe, or Asia.
  • Options:
    • Per contract: $0.65
    • Per transaction: $0
  • Monthly fee: €10

Super in EUR

For active traders or more experienced users, the Super in EUR account comes with considerably lower costs:

  • Stocks: €/$0.008 per stock + €/$1.2. This rate is applicable for any stock from the US, Europe, or Asia.
  • Options:
    • Per contract: €/$0.65
    • Per transaction: €/$0
  • Monthly fee: €200

Promo

The Promo offer is valid for 30 days from the moment you open an account with Freedom24:

  • Stocks: €0.
  • Options:
    • Per Contract: €0
    • Per Transaction: €0
  • Monthly Fee: €0


After 30 days of promo, the Promo account will be automatically turned to Smart in EUR.

Freedom24: other fees & minimum deposit

There is no minimum deposit.

In addition, the broker will charge a fee of 7 for withdrawals. If you opt for OTC trading, the brokerage fee is 0.12% of the trade and a depository fee of $30 per trade.

Freedom24: trading platform

Freedom24 offers access to its proprietary platform. It is available on computers, but also on mobile phones. It offers advanced analysis tools and indicators such as moving averages. You can also create price alerts and use stop loss orders, among others.

Customer service

There are many channels to reach out for help, such as:

  • Contact phone number:
  • Email:
  • Live chat:

Hence, the customer service team is available via different methods to help you out with any issues or inquiries. It’s worth noting that the broker does not have an office in the UK. You can reach out via:

  • Phone: +357 25 25 77 85
  • e-Mail: info@freedomfinance.eu

The business hours are from Monday to Friday, from 9:00 AM to 9:00 PM UTC+2.

Freedom24 reviews

As we’ve highlighted earlier, alongside its extensive range of products and services, and its notably attractive savings account, Freedom24 receives commendation for its comprehensive customer service, encompassing all available service options. This sentiment is reflected in various opinions shared across different review platforms.

For instance, Trustpilot users rate the broker very positively, awarding it an average score of 4.4 out of 5 stars.


A similar story holds for the Google Play Store. With an impressive average rating of 4.9 out of 5 stars, the platform enjoys substantial user trust. The volume of over 3,800 opinions contributes to a more robust and reliable average rating.

Freedom24 review: summary

In conclusion, Freedom24 presents an array of attractive features that make it a contender in the realm of investment platforms. Its user-friendly interface and global market access provide an enticing proposition for investors seeking to diversify their portfolios. The platform’s positive customer feedback, particularly on platforms like Trustpilot and Google Play Store, demonstrates its commitment to a satisfying user experience.

However, for UK residents, it’s crucial to acknowledge certain inherent risks. Not being authorised by the FCA, Freedom24 might not provide the same level of regulatory safeguards as FCA-regulated brokers. This aspect, coupled with potentially higher costs associated with some of its services, should prompt cautious consideration for UK investors.

In this case, you may want to check other brokers that are regulated by the FCA, such as:

Overall, here is a summary of pros and cons of this broker:

Pros of Freedom24

✅ Wide variety of asset classes and markets
✅ Easy to use and intuitive
✅ Savings account available
✅ No minimum deposits
✅ Demo account

Cons of Freedom24

❌ Not regulated in the UK
❌ Trading fees quite high
❌Withdrawal fee

Freedom24 review: FAQs

Is Freedom24 regulated?

Yes, Freedom24 is regulated by CySEC (Cyprus Securities and Exchange Commission) within the European Union. However, it’s important to note that it is not regulated by the FCA (Financial Conduct Authority) in the UK.

What’s the risk of signing up with an unregulated broker?

While Freedom24 operates under CySEC regulation, it’s not authorised by the FCA in the UK. This means that UK residents may lack the same level of regulatory protection compared to dealing with an FCA-regulated broker. Unregulated brokers can expose investors to potentially higher risks due to the absence of FCA oversight.

Are there better alternatives for UK residents?

For UK residents, considering some of the FCA-regulated brokers recommended above is advisable due to the rigorous regulatory standards set by the FCA. These brokers provide an added layer of security and protection for your investments.

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